Hold the line.
Small disruptions can cripple a business. And communications are typically the most severely impacted. Evaluate your ability to restore network communications prior to an interruption. Consider solutions that redirect phone lines and provide automated answering services in the event your network becomes compromised. Setting up remote links (VPNs to a data center) and phone solutions (automated attendants or custom call flows) in advance can save you valuable time and resources during a recovery. Industry jargon calls this “pre-engineering.” We call it smart continuity planning.
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