MedCom Professional Services, Inc.
Friday, November 18, 2011
National electronic health records network gets closer
Thursday, November 17, 2011
Missed a Webinar?
Thursday, November 3, 2011
A federal judge today allowed Sprint Nextel and C Spire to continue with its lawsuit to block the merger between AT&T and T-Mobile USA.
Wednesday, November 2, 2011
Internet Explorer Desertion Continues as Usage Drops Below 50 Percent
BY MARIO AGUILA
Thursday, October 13, 2011
Outstanding Service Brings National Award
MedCom Professional Services, Inc. Wins CAM-X Award of Excellence
TOP TEN
MedCom Professional Services, Inc. of Levittown, PA has been honoured with the exclusive 2011 Award of Excellence for the fourth consecutive year. The Award is presented annually by the Canadian Call Management Association (CAM-X), the industry’s Trade Association for providers of call centre services including telephone answering and message delivery. MedCom Professional Services, Inc. was presented with the Award recently at the CAM-X 47th Annual Convention and Trade Show held at the Hyatt Regency, Montreal, QC.
Independent judges are contracted by CAM-X to evaluate message services throughout North America over a six-month period. The criteria for scoring include courtesy, response time, accuracy and overall service to their clients. If the company scores 80% or better in ALL categories, they are presented with the coveted Award of Excellence. The program is now in its 22nd year.
“Every business needs an answering service” says CAM-X president Tom Sheridan. “Participation in the CAM-X Award of Excellence program helps make for a great first impression for all callers, even when contact is made after regular business hours. A live agent simply provides a better customer service experience than automated systems or callers having to wait until the office reopens for business. The CAM-X Awards of Excellence program raises the bar for the best customer service experience possible. We congratulate MedCom Professional Services, Inc. for their achievements.”
Founded in 1964, CAM-X began as a national trade Association representing live answering services. The Canadian Call Management Association now encompasses companies across North America offering specialized and enhanced operator based services including: call centres, contact centres, inbound telemarketing (order entry), paging, voice messaging, emergency dispatch, fax, and Internet-based services, among others. Please visit www.camx.ca for more information.
Now a four-time winner, MedCom Professional Services, Inc. earned the Silver Plus Award for four consecutive years. CAM-X extends its congratulations to the staff of MedCom Professional Services, Inc. on their proven TOP TEN quality service to their customers.
Wednesday, September 14, 2011
Everything You Need to Know About Today’s Windows 8 News
Windows 8 news is gushing forth from Microsoft's BUILD conference up in Seattle, as the company exposes the inner workings of the latest iteration of their operating system. Here's a look at all the latest Windows 8 news we're seeing today.
(Microsoft is showing off Windows 8 on a prototype tablet, so most of the emphasis is on the more touch-friendly features of the OS.)
Metro
For Microsoft, Metro is the future. Metro is the design scheme that the Redmond megalith dreamed up for Windows Phone 7, and now it's coming to Windows 8 not just as a skin or a launch screen, but as an entire philosophy. We've seen glimpses of this UI in the past, but we weren't quite sure just how deep it would run into Windows 8.
The way Microsoft is talking, Metro style apps may not be at the core of Windows 8 just quite yet, but it seems like it's what they want for the future of their platform in terms of design. Metro is not a separate skin or layer running on top of Windows 8. Everything is handled as natively as anything else in Windows.
According to Mary Jo Foley at ZD Net, the old tools, standards and philosophies for app development are taking a back seat to this new, more immersive style of Metro apps. It's all tiles, full-screen apps, simplicity. It all makes Windows look so modern. Awesome.
Charms
In the Metro UI, the new Start Menu will be the Charms element on the right side of the screen. From there you'll be able to search, tweak settings, manage apps, share links/text/info/pics etc. This is akin to the overlay that pops up when you hit the menu key on Android devices.
Split Screen Apps
Despite the fact that the Metro UI moves away from the windowed design of yore, that doesn't mean you have to be locked into one app at any given time. The Metro UI will allow two apps to share screen space so that you can multitask without sacrificing the flattened design of Windows 8. Conceptually, it's a lot like the Twitter app for iPad, (in that app you can view your timeline while having a browser window with a link you clicked open right next to it). It's quick and efficient.
Resolution Matters
All Windows 8 devices must have a minimum resolution of at least 1024x768 pixels. Any device running on minimum requirements will only run the Metro UI, with apps one at a time. If the screen resolution is 1366x768, it will support the splitscreen apps. If the screen is a full 16:10 and at least 1366 pixels wide, you
Metro vs Pro
Windows is definitely drawing a line between Metro and Pro, defining the limits of Metro (for now, at least). While the Metro is intended for entertainment purposes and consumption of content (tablets, hello!), the Pro UI (which is much more standard looking) is for creation and work purposes. The way Microsoft is talking, they envision you using a desktop during when you're in the office (or working at least). When you're just casually screwing around on the internet, you'll use a tablet device.
NFC Power
Windows 8 will support NFC technologies, meaning that devices can either transmit or receive information. In terms of possibilities, think something along the lines of what Palm/HP showed off with the Pre 3 and the TouchPad. Tap your phone against your tablet and it could take the webpage/app/song/video that's on your device and load it on your phone.
Refresh and Reset
Viruses and malware happen. Microsoft isn't necessarily promising that Windows 8 will be virus free, but they're making it easier to wipe out corrupted system software without wiping out your apps and settings. They call this feature Refresh. There's also a quick one step feature to wipe your device and restore it to factory settings. This is Reset.
Available Tonight
You'll be able to download the Developer Preview of Windows 7 tonight. However, it won't be supported by Microsoft in any manner.
Via: http://gizmodo.com/5839790/everything-you-need-to-know-about-todays-windows-8-news-updatingTuesday, September 13, 2011
IBM's Watson to Tackle Healthcare Next
NEW YORK (CNNMoney) -- IBM's Watson computer thrilled "Jeopardy" audiences in February by vanquishing two human champs in a three-day match. It's an impressive resume, and now Watson has landed a plum job.
IBM is partnering with WellPoint, a large health insurance plan provider with around 34 million subscribers, to bring Watson technology to the health care sector, the companies said Monday.
It will be the first commercial application of Watson, which is a computing system that aims to "understand" language as humans naturally speak it. IBM (IBM,Fortune 500) has been working on Watson for more than six years.
The goal is for Watson to help medical professionals diagnose and sort out treatment options for complicated health issues. Think of the system as an electronic Dr. House.
"Imagine having the ability to take in all the information around a patient's medical care -- symptoms, findings, patient interviews and diagnostic studies," Dr. Sam Nussbaum, WellPoint's (WLP, Fortune 500) chief medical officer, said in a prepared statement.
"Then, imagine using Watson analytic capabilities to consider all of the prior cases, the state-of-the-art clinical knowledge in the medical literature and clinical best practices to help a physician advance a diagnosis and guide a course of treatment," he added.
WellPoint plans to begin deploying Watson technology in small clinical pilot tests in early 2012.That's no easy feat for a computer. Human language is full of subtleties, irony and words with multiple meanings.
Take the "Jeopardy" example. Watson studies the questions by considering many factors, ranging from straightforward keyword matching to more complex challenges like homonyms (the bark of a tree is not the same as a dog's bark) and paraphrasing ("Big Blue" is the same thing as "IBM").
Watson is able to do this quickly thanks to software that runs on 10 refrigerator-sized racks of IBM Power7 systems. The machine is a grandkid to Deep Blue, the chess-playing IBM supercomputer that trounced world champion Garry Kasparov in 1997.
IBM said early on that health care is a field where it anticipated commercialization opportunities for Watson. Other markets IBM is eying include online self-service help desks, tourist information centers and customer hotlines.
Watson's "Jeopardy" face-off against champs Ken Jennings and Brad Rutter, which first aired February 14-16, will be re-broadcast starting on Monday.
Via: http://money.cnn.com/2011/09/12/technology/ibm_watson_health_care/index.htm?hpt=te_bn9